Are you an experienced airfreight professional looking to take on a leadership role in a growing market? Do you have a deep understanding of the airfreight industry and a passion for driving operational excellence? If so, we would love to hear from you!
About Us:
We are a global leader in the freight forwarding and logistics industry, with an extensive network of offices and partners across the world. Our commitment to providing innovative, customer-centric solutions has helped us become one of the top players in the market. As we expand our presence in Uganda, we are seeking an experienced and driven Head of Airfreight to lead our airfreight operations in this key market.
Role Overview:
As the Head of Airfreight for Uganda, you will be responsible for managing and growing our airfreight operations, ensuring that we deliver efficient, reliable, and cost-effective solutions to our customers. You will oversee the full spectrum of airfreight activities, from managing day-to-day operations to developing strategies that drive growth and improve service delivery. This is a high-profile role that requires a strategic thinker with excellent leadership skills and deep industry knowledge.
Key Responsibilities:
- Lead and manage the airfreight division, overseeing all aspects of operations, sales, and customer service to ensure the highest levels of performance.
- Develop and implement strategies to drive growth, increase market share, and enhance operational efficiency within the airfreight sector.
- Manage key client relationships, ensuring we meet customer needs and exceed their expectations.
- Work closely with other departments (sales, finance, and customer service) to ensure seamless delivery of airfreight services and alignment with company goals.
- Monitor and analyze airfreight market trends, competitor activity, and regulatory changes to stay ahead of the curve and adjust strategies accordingly.
- Optimize airfreight processes and systems to ensure smooth, timely, and cost-efficient service delivery.
- Lead and develop a high-performing team, providing coaching, guidance, and training to drive employee engagement and professional growth.
- Collaborate with regional and global teams to ensure consistency in service offerings and share best practices.
Requirements:
- Proven experience in the airfreight industry, with a strong track record of leadership and operational management, ideally within the freight forwarding or logistics sector.
- In-depth knowledge of airfreight operations, regulations, and market trends in Uganda and the wider East African region.
- Strong business acumen, with the ability to manage budgets, optimize resources, and drive profitability.
- Exceptional leadership and people management skills, with experience building and leading high-performing teams.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain strong relationships with clients and stakeholders.
- A results-driven mindset, with the ability to identify opportunities for growth and improvement.
- Fluency in English is essential; proficiency in local languages is an advantage.
What We Offer:
- An exciting leadership opportunity with a global industry leader.
- A competitive salary and benefits package.
- The chance to shape and grow airfreight operations in Uganda, a key market with immense potential.
- A dynamic and collaborative work environment with opportunities for professional growth and development.
