Job Overview:
We are seeking an experienced and technology-driven CargoWise Implementation Manager to lead and scale up the CargoWise One system across our European operations. The ideal candidate will have a strong background in freight forwarding, logistics systems implementation, and process optimization. This role requires strategic thinking, cross-functional collaboration, and expertise in CargoWise One to drive efficiency and standardization across multiple locations.
Key Responsibilities:
Lead the implementation and expansion of the CargoWise One system across European offices.
Develop and execute a strategic roll out plan to ensure smooth adoption of the system.
Work closely with IT, operations, and key stakeholders to customise and optimise CargoWise work flows.
Provide training and support to teams to enhance system utilisation and process efficiency.
Ensure data integrity, compliance, and alignment with industry regulations.
Identify and troubleshoot system issues, working with CargoWise support and internal teams for resolution.
Monitor and analyse system performance, recommending improvements where needed.
Drive standardisation of processes across different branches for seamless collaboration.
Collaborate with senior management to align technology adoption with business goals.
Stay up to date with CargoWise updates and industry best practices to enhance system efficiency.
Requirements:
Proven experience in implementing and managing CargoWise One within a freight forwarding or logistics environment.
Strong understanding of freight forwarding operations, including air, sea, and road logistics.
Experience in system integration, work flow automation, and process optimisation.
Excellent training and communication skills, with the ability to coach and guide teams.
Strong analytically and problem-solving abilities.
Project management experience is a plus.
Fluency in English; additional European languages are an advantage.
Willingness to travel across Europe as required.
What We Offer:
Competitive salary and benefits package.
Opportunity to lead a strategic digital transformation project across Europe.
A dynamic and international work environment.
Professional development and career growth opportunities.
