Job Title: Medical Device Service Technician
Job Description:
The Medical Device Service Technician is responsible for maintaining and servicing medical equipment according to established protocols and policies. This position may also provide backup support for warehouse operations, distribution, and delivery tasks as needed.
Responsibilities:
- Perform service and maintenance on medical devices, ensuring compliance with quality systems and standard operating procedures.
- Document and record service and maintenance activities for devices and products.
- Provide support to warehouse and distribution operations, which may include physical inventory counts, route planning, route preparation, and deliveries.
- Maintain test equipment through regular calibration processes.
- Identify and troubleshoot equipment malfunctions and technical issues.
- Develop and implement solutions to ensure proper equipment functionality.
- Participate in quality control and assurance programs to maintain equipment reliability and ensure patient safety.
- Occasional travel to support operations at medical facilities (approximately 5%).
Minimum Requirements:
- Associate's degree in a technical program with a focus on electronics or equivalent experience.
- 2+ years of experience in electronics/electro-mechanical repair in a technician role.
- Proficiency with office software and ERP systems (e.g., SAP or similar) within service/equipment modules.
- Ability to understand and follow training documentation and procedures.
- Clean driving record.
Preferences:
- Experience with pneumatics troubleshooting.
- Strong knowledge of medical equipment, electronics, and mechanics.
- Familiarity with medical device regulations and standards.
- Previous experience in medical device servicing.
Working Conditions:
- Requires kneeling, bending, standing for extended periods, pushing, pulling, lifting, handling, grasping, feeling, talking, hearing, repetitive motion, and light physical exertion (up to 20 lbs occasionally, 10 lbs frequently).
- Visual acuity and exposure to both indoor and outdoor environmental conditions.
