Title: Senior Application Specialist
Industry: Printing and Graphic Services
Location: Remote with regional travel 50-80%
Who are we looking for?
The Senior Applications Specialist role is a demanding and high-skilled position that requires in-depth knowledge of pre-press, plate-making, and press processes. This individual will be responsible for providing support on plate production, plate evaluation, process audits, lab analysis of print and plate samples, plate qualifications, and troubleshooting on press at various customer facilities. This position calls for a proactive self-starter who can work closely and independently with customers, field service, and sales personnel to ensure the customer's interests are served while promoting exclusive line of products.
The Application Specialist will be responsible for:
* Introduce printers to new and existing plate materials.
* Perform pre-press, platemaking, and press process audits.
* Provide setup of digital plate materials on platesetters.
* Provide technical and sales support for digital products.
* Digitally output jobs for solvent and thermal processes.
* Lead and organize optimization, fingerprint, and characterization trials.
* Troubleshoot issues in the platemaking and press side in a timely manner.
* Provide professional training in the customer location or in the FXC.
* Support the Technical Director in the strategy of services: internal training, documentation, SOP´s, contact with co-suppliers.
* Report and daily use of SalesForce to maintain activities properly updated to the team.
* Interact with commercial leaders in the proper creation, development, and execution of technical strategies.
The Application Specialist should have:
* Experience in the flexography industry; especially in the flexo photopolymer plate sector.
* Ability to travel internationally with a passport.
* Proficiency in conducting QC tests and interpreting results.
* High expertise of Esko software and hardware workflow.
* Excellent knowledge of the press side, including critical variables that interact with our products.
* Color management abilities.
